BrightSign Support
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Frequently Asked Questions
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General Questions
(86)
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What video formats and codecs does the BrightSign support?
BrightSign Overview Video
BrightSign DSE Video
New HD Models: HD120, HD220, and HD1020
(16)
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How are the new HD models different?
HD120, HD220, or HD1010 flashes red error light 3 times
What’s new in BA 3.0?
Operational
(43)
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How do I update the Firmware on the BrightSign?
Expansion Module Guide for BrightSign HD810, HD1010, and HD1010w
Diagnostics Web Server User Guide (v4)
BSI Display Bundle
(4)
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How do I get the best quality from my BSI/BrightSign Bundle?
What is the warranty on the BSI Display bundle?
Is the BrightSign inside the BSI displays case?
BrightSign Network Web UI
(6)
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Which BrightAuthor features are unavailable in the web UI?
How do I upload content to my Library in the web UI?
What's new in BrightSign Network?
BrightSign TD1012 Tabletop
(8)
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What Software & Firmware do I need for the TD1012?
How do I use Twitter feeds with BrightAuthor?
What resolution does the TD1012 use?
BrightAuthor General Questions
(24)
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BrightAuthor Overview Video
Can I open BrightAuthor 1.x projects with BrightAuthor 2.0?
Can I use Dynamic Playlists without the BrightSign Network?
Troubleshooting
(33)
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My video files don't play on the Brightsign
My video is playing faster than normal speed? (too fast)
No audio during playback
BrightAuthor Troubleshooting
(29)
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"Access...Denied" error when uploading to BrightSign Network
"Assertion...Failed" errors when using BrightAuthor
BrightAuthor doesn't show files I recently added to the Media Library
Video Tutorials
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BrightAuthor: Multi-screen Synchronized Presentation
BrightSign Network: Network Setup
BrightAuthor: Linked Zones Synchronized Presentation
Support Pages
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BrightSign Downloads
BrightSign Firmware
BrightSign User Guides/Troubleshooting
BrightSign Support Forums
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BrightSign General Discussion
(1623)
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Expansion Module
Best Practices for the Rental Staging Market
Re-Use a Video-List or Video-Play-File in multiple projects
