BrightAuthor 4.6 Installer Failing

The BrightAuthor 4.6.0.5/8/14/15 installer may fail if Windows Firewall is disabled. To fix this issue, enable Windows Firewall before installation. Once the installation process is complete, you can disable it again.

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7 Comments

  • 1
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    Cruz Martinez

    I have tried turning my Windows firewall off and the installer continues to fail.

  • 1
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    Bert McCumber

    I'm having the same problem.  Just received 10 HD223 s and cannot create any content for them.  Never had a problem with BrightAuthor install in for the HD220.

  • 0
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    Juan Ocampo

    Doesn't work

  • 0
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    Chris Kwok

    I install BRIGHTAUTHOR 4.6.0.18 in win7 Ultimate with service pack1 (x32)

    But failed!!

     

     

     
  • 0
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    Lyndon

    For any brightautor 4.6.0.18 isntalls, please run the uninstaller for the previous brightautthor release. If that fails, please contact support at support @brightsign.biz.

     

    For earlier 4.6 install issues, try turning on windows firewall if it's off. Please also update to latest 4.6 ms .net. Email us if you continue to have problems. 

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    Chris Evans

    If I install Microsoft .net Framework 4.6 directly from Microsoft first, then BrightAuthor installs fine.

  • 0
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    Amir Khan

    Installing .NET 4.6 worked for me as well.

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