Last updated: 3/4/2015
4K1142 players shipped prior to February 2015 do not support HDCP (High-bandwidth Digital Content Protection). As a result, any HDMI Input video that is encoded using HDCP will not be displayed by the player. This mostly applies to (non-4K) HD video output from a cable/satellite receiver or Blu-ray player.
If you have an 4K1142 player without HDCP support and you require HDCP support, it will need to be returned to a BrightSign facility to be securely updated. If you require HDCP compatibility, contact BrightSign support for further instructions.