The BrightSign Network has been updated to version 4.0. This update includes server support for the BrightWall and Remote Snapshot features. These features will be available in an upcoming BrightAuthor Beta release.
If you use Web UI (https://www.brightsignnetwork.com/), you must clear a web browser cache. Refer to this article http://www.wikihow.com/Clear-Your-Browser%27s-Cache