Last Updated: November 30, 2015
Follow these steps if you are having trouble updating the firmware on a player via an SD card or USB drive:
- Reformat the flash drive using FAT32.
- Confirm that the update file name ends with *-update.bsfw.
- Make sure the update file is in the root folder of the flash card, not in a sub-directory.
- Use a different flash card if available.