Supported image formats

The following image types are supported on BrightSign players:

  • BMP: 8, 16, 24, and 32 bit
  • PNG: 8, 16, and 24 bit
  • JPEG*
  • The maximum supported image resolution is 4096x2160x32bpp for XTx44, XDx34, XTx43, XDx33, and 4Kx42 models, while other models support images up to 2048x1280x32bpp.

Tip: You can increase the maximum allowed width of images by sacrificing height (e.g. using a 4096x640x32bpp image on non-4K players is allowed). You can also increase the maximum width/height by reducing the bpp value (e.g. using a 4096x1280x16bpp on non-4K players is allowed).

*JPEG files that use the CMYK, grayscale, or black & white color spaces are not supported.


  • BMP - 8, 24, and 32 bit
  • The maximum image resolution supported is 1280x720


  • BMP: 8, 24, and 32 bit
  • PNG and JPEG formats (progressive jpegs not supported)
  • Maximum image resolution supported is 1920x1080


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  • 0
    Philip O

    So there is no support for GIFs , as of right now ?

  • 0

    Not in brightauthor

  • 0
    Derek Nugent

    I have a problem with Bright Author 4.6 resizing the image no matter what resolution I make it. :(

    The software resizes images to 1918 x 1080 2 pixels off 1080p causing black borders to appear on images used in presentations.

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