Can BrightSign players receive IR commands from a remote?

Yes.

Every BrightSign player with a USB port supports the Iguanaworks USB IR transceiver. Players can use this transceiver to receive IR commands from a BrightSign remote or other infrared devices.

The XTx44, XTx43, XDx34, XDx33, XDx32, 4Kx42, HDx24, and HO523 models also have a 3.5mm port for sending and receiving IR commands, while the XDx30 models have a 3.5mm port for IR output only.

Please contact support@brightsign.biz for more details if you want to use a 3rd party remote with the BrightSign. 

BrightAuthor:connected and BrightAuthor have predefined text values that correspond to different keys on the BrightSign remote control. See this FAQ for a list.

Have more questions? Submit a request

19 Comments

  • 0
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    MidwichAU Support

    Hello,

     

    "while the XDx30 models have a 3.5mm port for IR input only."   is it correct? do you mean it receive IR only ,not sending out?

     

    Cheers,Gavin

  • 0
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    BrightSign TechDocs

    Hi Gavin,

    Thanks for catching that typo; the XDx30 models support IR output only over the 3.5mm port. This error has been fixed.

  • 0
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    Anthony Gillespie

    Are the USB Transceivers plug and play? If not, how do they work?

  • 0
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    Alex

    You need to create a presentation in BrightAuthor and use the "Remote Input" event to specify a command syntax, and what should occur when the IR command is received by the BrightSign.

  • 0
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    Eric Quintana

    Will the Brightsign Remote control work with an XT243 using and IR receiver plugged into the 3.5 IR port?

  • 0
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    S. Fischer

    Hi Everyone,

    as far as i know, the XD1030 has IR Input on Pin 1 of the GPIO - according to the GPIO Button Board BB200 there is a seperate channel dealing with IR. If I can recieve signals over that Pin, how i handle this signage within BA? Can i remote that unit with a spare Apple IR Remote? Thanx in advance

    Sebastian

  • 0
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    Mark Dyer

    BrightSign model HD224

    After using 2 days on this, I would like to add my findings to help future users, as the documentation for the IR remote is lacking in my opinion.

    There are two ways to get an IR signal into the BrightSign. 

    1. Though the USB port using a Iguanaworks USB IR
    2. Though the 3.5 mm IR jack.

    METHOD 1

    Even though the HD224 has the 3.5 mm IR jack, the BrightAuthor 'Remote Input Event' is unavailable when creating a presentation for the HD224.

    I would hope that using a player with USB, that method 1. combined with the Iguanaworks USB IR works together with the 'Remote Input Event'. But have not tested this.

    METHOD 2

    Here you need to buy a 3.5 mm IR receiver to plug into the 3.5 mm IR port. BUT that does not work with BrightAuthor 4.7.2.18 and below, UNLESS you have a plugin script. BrightSign support was very quick to send this plugin script (thanks).

    With this script you can just add a 'Zone Message Event' that listens for the correct button on the remote, and then you can trigger what you want to trigger.

    But the plugin script does have a few bugs in it. When you publish (at least online publishing) you have to do it twice, or the script does not work. This was my biggest problem, finding this out helped a lot!

    Then the codes shown in the presentation that comes with the plugin script are the number codes from the remote (these are good if you are not using BrightSign's recommended Remote). 

    However if you are using the remote you should use the names for remote buttons WEST, EAST, NORTH, SOUTH, etc. If you use the numbers shown, it will not trigger.  

    This is due to the script sending a zone message with one value, and using another value sent to the variable used in the presentation to display what button you have pressed.

    I have fixed this bug in a script I have sent to BrightSign support. Hopefully this is updated so it with not confuse in future.

    Hope I have been of some help, and have not just confused you more ;)

     

  • 0
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    Clint Quinn

    Mark Dyer,

    I have the Iguana Works USB IR and the remote sold by Brightsign on their website. I have been in contact with support also and they send me a project to test the remote. I put in the autorun script and edit the zone event message to the string instead of the corresponding number because I am using the Brightsign remote. Once I load the project it will not read the input from the remote. Do you suggest trying anything else?

     

  • 0
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    Mark Dyer

    Hi Clint

    Have you changed the script to work with the Iguana? The script has the Iguana commented out, so you need to comment the IR-in and uncomment the Iguana.

    The zone message in the presentation does not have an effect on the number shown in the presentation, that is from the variable. But you will need to use a zone message when you start using input from the remote in your presentation.

     

    As standard:

    ...

    'Iguanaworks USB transceiver
    's.configIR.source = "Iguana"
     
    'Mono Jack IR bead
    s.configIR.source = "IR-in"
     
    ...
     
    You need:
     
    ...
     
    'Iguanaworks USB transceiver
    s.configIR.source = "Iguana"
     
    'Mono Jack IR bead
    's.configIR.source = "IR-in"
     
    ...
    Edited by Mark Dyer
  • 0
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    Clint Quinn

    I did catch that in the script so I already changed it but it didn't help the problem. Do I need to add any commands to the Zone Message Event or do I need something after the Zone Message Event for it to go to?

  • 0
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    Mark Dyer

    The Zone Message Event is not what changes the displayed number sent by the remote. The script reads what is sent by the remote then sends it twice to the presentation. As a variable (or rather it changes the variables value), and as a Zone Message. 

    So the live text, that shows the variable, updates the variables new value in the presentation. This is the most important part at the moment. Worry about the Zone Message Event after you have got this working.

    This Iguana and the script will read most remotes, so try a couple. You may have a faulty remote.

    Note that the Iguana needs to be in the USB slot when you start/reboot the BrightSign.

    Lastly, try publishing a few times, for some reason it does not always work with the script. Think it is a bug.

  • 0
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    Johannes Bick

    Hi,

    I try to connect a Logitech R400 USB Presenter to the BrightSign Player. Do I have to use a keyboard event for this, or an USB event? And what is the command of the presenter? I found some tabs with key values, but I don't know which one I have to use. If it's one of them at all...

  • 0
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    S. Fischer

    Hie Johannes,

    as far as i know i used keyboard commands <pd> and <pu> for navigation.

  • 0
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    Alan Eidson

    3.5mm IR HD224

    <<Even though the HD224 has the 3.5 mm IR jack, the BrightAuthor 'Remote Input Event' is unavailable when creating a presentation for the HD224>>

    Are there plans to enable the 'Remote Input Event' for HD224 presentations?

    The IRCapturePlugin mentioned previously works on both the HD224 and HD1024 via the 3.5mm IR jack. 

     

    Edited by Alan Eidson
  • 0
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    Seon mi

    Mark Dyer,

    I face the same problem.
    If you apply it to another presentation, the remote control will not work.
    Can I get your script?

  • 0
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    Mark Dyer

    Hi Seon mi,

    https://we.tl/t-5W2tUX2Vg5

    Popped it on wetransfer. 

    Say if you need help with a specific thing.

    /mark

  • 0
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    Seon mi

    Dear Mark Dyer.
    Thank you.
    I will be useful.

  • 0
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    Matt Dodds

    Hi Mark Dyer,

    Is it possible you can share your script again? I'm finding that the Value Check script provied by BS works but I have to publish presentations twice for it to work.

    Your help would be appreciated,

    Thanks

    Matt

  • 0
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    Mark Dyer

    Hi Matt

    Working from home these days, so I do not have that script here. But if you publish over the local network, you do have to publish twice for it to work. Strange bug, I know, but do not think the fault is with the script, as if you copy it to an SD card it works fine first time.

    Hope you get it to work!

    /mark

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