BrightSign Network - ports and URLs for BrightAuthor

Before you can use BrightAuthor with the BrightSign Network, you must first configure BrightAuthor to communicate with the BrightSign Network servers. After successful configuration, you can deliver content to your networked players by opening BrightAuthor, logging into the BrightSign Network, uploading presentations, and then publishing to Groups. For more details on publishing with the BrightSign Network, see the latest BrightAuthor User Guide.

In order to log in to the BrightSign Network and upload files, BrightAuthor must be able to communicate with the following server and use the listed ports:

1) https://services.brightsignnetwork.com:443 (primary), http://services.brightsignnetwork.com:80 (alternative) - used for general BrightAuthor operations;
2) http://fileservices.brightsignnetwork.com:9990 - used for file uploads;
3) http://fileservices.brightsignnetwork.com:9991 - used for file uploads;
4) http://fileservices.brightsignnetwork.com:9992 - used for file uploads;
5) http://fileservices.brightsignnetwork.com:9993 - used for file uploads;
6) http://fileservices.brightsignnetwork.com:9994 - used for file uploads;
7) http://bsnm.s3.amazonaws.com:80 - the main repository for user-generated content and some system directories for BrightAuthor.

You can also upload content to your BSN account using the WebUI. See this FAQ for the addresses/ports that are required to upload using the Web UI.

 

NOTE: Avast antivirus may cause problems with uploads to BSN. To workaround, right click on Avast icon in the toolbar > Avast shields control > Disable for some time, then repeat presentation upload.

 

Using Port 80

Some customers have an environment (firewalls or other security policies) that does not allow them to use non-standard ports 9990-9994 for file uploads. Therefore, we have implemented a server-side support for uploading files with multiple threads, but on the same port 80, from BrightAuthor. To use this option, you need to change the BrightAuthor configuration file. Please note, applying new settings you may result in slightly slower upload speeds.

Complete the following steps to configure BrightAuthor to point to our servers using port 80:

  1. Close BrightAuthor.
  2. Find the BrightAuthor.exe.config file in the following location:
    • Windows Vista/7 path: C:\Program Files\BrightSign\BrightAuthor
    • Windows Vista/7 64-bit path: C:\Program Files (x86)\BrightSign\BrightAuthor
  1. Open the BrightAuthor.exe.config file in Notepad, search for this line: add key="UploadFileService1" and change its value from the "http://fileservices.brightsignnetwork.com:9990/UploadFileService.svc" to "http://fileservices.brightsignnetwork.com/UploadFileService.svc". Delete 4 strings below this line, which correspond to the "UploadFileService2-5".
  2. Save the changes and close Notepad. If you can't save the changes, then copy the BrightAuthor.exe.config file to your desktop, modify the file, save it, and place it back to the BrightAuthor folder.

Now BrightAuthor will upload presentations through the 80 port.

Attached is an example of the 1-port upload config file for BrightAuthor version 3.2.0.12.

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2 Comments

  • 0
    Avatar
    bhwong

    Please note that domain users are unable to configure the firewall and administrators configuration of firewall on the same system will only apply to the administrators profile. There is also no option available to run the firewall as administrator in the GUI. 

    Thus, the only way to configure the firewall under the domain users is to use runas command in the CMD. For example:

    runas /env /user:administrator "netsh advfirewall firewall add rule name="BrightAuthor" dir=in action=allow program="C:\Program Files (x86)\BrightSign\BrightAuthor\brightauthor.exe" enable=yes"

    However, runas appears to have a bug that failed to recognize " nested within ". The workaround is to save the firewall command into a firewall.bat file etc:

    netsh advfirewall firewall add rule name="BrightAuthor" dir=in action=allow program="C:\Program Files (x86)\BrightSign\BrightAuthor\brightauthor.exe" enable=yes

    Then use runas command in the CMD to execute the bat file:

    runas /env /user:administrator firewall.bat

  • 0
    Avatar
    Gustavo Bravo

    I have a problem with the SL423 when I try to send my presentation via BrightAuthor he sends me the following message; 


    I've already set up several computers HD1023 and they all worked correctly but the LS423 mark this error as I can solve it and try everything, everything works correctly, the internet, the local network, I can even send connection ping, but I can not send my information... 

     Can someone please help me?

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