Can I play a BrightAuthor project from an NTFS formatted card?

Last Updated: October 26, 2015

Formatting your SD card using NTFS allows you to play files that are larger than 4GB in size, but the player will not be able to receive network updates or generate logs. In other words, BrightSign players can read from NTFS formatted cards, but cannot write to them.

For Series 3 players (XTx43, XDx33, HDx23, LS423), we recommend using the exFAT filesystem (requires firmware version 6.2.94 or later). This allows you to play files larger than 4GB without restrictions on writing to the card.

If you are using an earlier player model and are publishing via BrightSign Network, Simple File Network, or Local File Network, you need to format your SD card using FAT32.

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14 Comments

  • 0
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    Cmckelvey

    Would NTFS cards hinder synchronzation between multiple brightsigns?

  • 0
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    Lyndon

    No, it only doesn't work if you're writing to the card with logs or with network updates. So long as logging isn't enabled on the unit, you can use ntfs. 

  • 0
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    Alexandre

    Hello,

    I'm a new user of the HD220, and try to play a video (just one, since 11giga)

    I try many way to format exfat, Ntfs, and read a lot of thing here . But when i put the card, the "error" led is blinking, the HD220 reboot etc...

    I try with a lot of movies, and just with a picture, 3 cards, nothing work .

    I use the last Firmware and the last Brightauthor . Can you give me an help to understand why my format card doesn't work ?

     

    Thank you

    Alex

  • 0
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    Alexandre

    sorry, i want say : "size" 11GB 

    Thank you

  • 0
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    Lyndon

    NTFS is the format you want...if there's no playlist or script on the sd card, the red lights are going to blink in a pattern of 3. That's normal. If you publish a playlist using our brightauthor software, you won't get the blinking lights. For ntfs, if you're using brightauthor, make sure you don't enable any logging to the sd card. 

     

    If your video isn't using a recognized extension or it's out of spec, then it won't play. If you search our faq for codec, you'll find a list of supported extensions and support specs.

     

    http://support.brightsign.biz/entries/143091-what-video-formats-and-codecs-does-the-brightsign-support

     

  • 0
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    Alexandre

    Hi,

    Thank you

    I try many video under this size, to test : 

    for example :

    when i play a 2GB files, it's working well on FAT32, the same project on BrightAuthor doesn't work on exfat or Ntfs

     

    I use the last brightauthor to define the projet . and know the codec to use on HD220, 

    All is working well on Fat32, but if i use Ntfs or exfat, the LED blinking 3 times, 

  • 0
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    Alexandre

    login is in :

    Tools/Setup brightsign unit 

    All is disable 

  • 0
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    Alex

    Can you open your 11GB video file using mediainfo utility and send us the full specs of this file.

  • 0
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    Alexandre

    yes i can try, and send you the full specs but i don't think the problem come from this file . 

    I can use a lot of différent movies and just a picture, nothing working on the NTFS .

    Somes files (under 4GB) working well on FAT32 but never on NTFS .

    thank you 

  • 0
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    Alexandre

    you can find my file for the test : 

    i try with this file to play on a NTFS, but not working, this file working well on a FAT32, 

    Général

    Complete name : Donnerstag.02 720p50.mov

    Format : MPEG-4

    Format profile : QuickTime

    Codec ID : qt

    File size : 1,30 Gio

    Duration : 12mn 23s

    Overall bit rate : 15,0 Mb/s

    Encoded date : UTC 2012-09-11 22:33:50

    Tagged date : UTC 2012-09-12 00:23:15

    Writing library : Apple QuickTime

    Vidéo

    ID : 2

    Format : AVC

    Format/Info : Advanced Video Codec

    Format profile : Main@L4.1

    Format settings, CABAC : Non

    Format settings, ReFrames : 2 images

    Format settings, GOP : M=2, N=24

    Codec ID : avc1

    Codec ID/Info : Advanced Video Coding

    Duration : 12mn 23s

    Bit rate : 14,9 Mb/s

    Width : 1 280 pixels

    Height : 720 pixels

    Display aspect ratio : 16/9

    Frame rate mode : Constant

    Frame rate : 50,000 Im/s

    Color space : YUV

    Chroma subsampling : 4:2:0

    Bit depth : 8 bits

    Scan type : Progressif

    Bits/(Pixel*Frame) : 0.323

    Stream size : 1,29 Gio (99%)

    Title : Module de gestion vidéo / Gestionnaire d’alias Apple

    Language : Anglais

    Encoded date : UTC 2012-09-12 00:21:17

    Tagged date : UTC 2012-09-12 00:23:15

    Coordonnées de chromaticité : BT.709

    Caractéristiques du transfert : BT.709

    Coefficients de la matrice : BT.709

    Audio

    ID : 1

    Format : AAC

    Format/Info : Advanced Audio Codec

    Format profile : LC

    Codec ID : 40

    Duration : 12mn 23s

    Source duration : 12mn 23s

    Bit rate mode : Constant

    Bit rate : 105 Kbps

    Nominal bit rate : 128 Kbps

    Channel(s) : 2 canaux

    Channel positions : Front: L R

    Sampling rate : 48,0 KHz

    Compression mode : Avec perte

    Stream size : 9,29 Mio (1%)

    Source stream size : 9,29 Mio (1%)

    Title : Module de gestion Son / Gestionnaire d’alias Apple

    Language : Anglais

    Encoded date : UTC 2012-09-12 00:21:16

    Tagged date : UTC 2012-09-12 00:23:15

     thank you to your reply

  • 0
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    Lyndon

    Run this script on your unit to reset to factory defaults, then try playing your project again. It should be run from a card formatted fat32. It's possible there's some setting on the player which has it logging something to the card. The only time I've seen ntfs playback fail is when the unit is trying to write to the ntfs volume, and that's not supported. 

  • 0
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    Alexandre

    hi and thank a lot to your time !

    I launch the autorun, to reset the HD220, it seem to work like a charm on NTFS!

    I test with a picture : OK 

    and with a short movies : OK too !

    Now i can try with biggest files !

     

    Thank thank thank you to your Help

    Alex

  • 0
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    Esa Niiniranta

    It is not only logs you must avoid when using NTFS formatted cards. Also defining variables in your presentation causes the boot process to end to a black screen and red led blink ten times.

  • 0
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    Alex

    Units do not support writing to NTFS formatted SD card. Does the same project play on FAT32 card? Please export the presentation (File - Export) to empty folder on your PC, zip and send it to us for review.

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