I can't add an RSS feed to my BrightAuthor project.

Last Updated: June 9, 2016

When you add an RSS feed to a BrightAuthor project, BrightAuthor attempts to connect to the RSS feed to verify that it's valid and will work on the player. If BrightAuthor indicates that it cannot access the feed, this might indicate that the feed is invalid, that the feed is in a format that we don't support, or that BrightAuthor is unable to connect to the Internet.

  1. Verify if all feeds fail: Try some feeds from well known sites like CNN, BBC, etc.
  2. Check that your feed works properly by entering the feed URL into your web browser. You should see an XML document that reads <rss version ="x.x">.
  3. Determine whether your the RSS feed is an Atom feed. Atom feeds aren't currently supported.
  4. Verify whether the feed has HTML tags. Presentations built with BrightAuthor 4.0.0.x or earlier do not support feeds that are HTML based.
  5. If Internet Explorer has proxy server settings enabled, then BrightAuthor will use those settings as well. This can prevent BrightAuthor from reaching the Internet.
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8 Comments

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    Patrick Morin

    Did you think supporting HTML RSS Feed one day ???  It's booring a bit...

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    Bill

    Having the same problem, can not get rss feeds to work.

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    Bill

    FIXED, I was missing the DNS fields in my network setup.  Entered like this and now working.

    DNS1:  8.8.8.8

    DNS2:  8.8.4.4

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    David Bower

    To agree with Bill I had to put in my DNS and it worked.  Spent hours trying to do this two years ago, and sorted after 10 minutes, thanks Bill.

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    Tricia Soderberg

    How do I find out  the settings for my DNS fields?

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    Bill

    I'm not sure.  I copied the ones from a Brightsign sample and they worked.  Try the same.

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    Angelica

    Are atom feeds still not supported?

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    Mark van den Berg

    Any news on support for atom feeds?

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