Last Updated: June 9, 2016
When you add an RSS feed to a BrightAuthor project, BrightAuthor attempts to connect to the RSS feed to verify that it's valid and will work on the player. If BrightAuthor indicates that it cannot access the feed, this might indicate that the feed is invalid, that the feed is in a format that we don't support, or that BrightAuthor is unable to connect to the Internet.
- Verify if all feeds fail: Try some feeds from well known sites like CNN, BBC, etc.
- Check that your feed works properly by entering the feed URL into your web browser. You should see an XML document that reads
<rss version ="x.x">.
- Determine whether your the RSS feed is an Atom feed. Atom feeds aren't currently supported.
- Verify whether the feed has HTML tags. Presentations built with BrightAuthor 4.0.0.x or earlier do not support feeds that are HTML based.
- If Internet Explorer has proxy server settings enabled, then BrightAuthor will use those settings as well. This can prevent BrightAuthor from reaching the Internet.