Unable to publish autoplay.xml file using Local File Networking

If your Local File Networking publish fails, and the error indicates that the autoplay.xml file could not be published, this may be caused by a corrupted userpreferences.xml file. To fix this problem, delete the userpreferences.xml file, then reopen BrightAuthor. 

You'll find the user preferences file in one of the below locations, depending on your system.

You may need to set your computer to show hidden files and folders to find this folder.

Windows Vista


Windows XP

C:\Documents and Settings\myusername\Local Settings\Application Data\BrightSign\BrightAuthor\

Windows 7



Follow the steps in the faq below to edit your userpreferences.xml file.


Have more questions? Submit a request


  • 1
    olabode Adegbayike

    I am having the same issue as above but with Simple File Networking.

    I have deleted the userpreferences.xml file but still gives me the error.

Please sign in to leave a comment.
Can't find what looking for? Try to
Powered by Zendesk