Why does the 4K canvas appear as 1920x1080 in BrightAuthor?

For 4K presentations, the 1920x1080 canvas scales to 3840x2160 when the presentation is published. When building multi-zone presentations, the X-Y size and position numbers must be doubled for all zones: For example, if you wish to display a second video that is HD (1920x1080) in the lower-right quadrant of the screen, you will need to set the video zone size (W:H) and position (X:Y) to 960x540.

Note: HTML pages must have a specified width and height (up to 1920x1080); they will then be upscaled in the 4K presentation.

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7 Comments

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    JeremV

    impossible create 4k project impossible add 4k video 4k pictures .... WTF

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    Taldon

    Please explain to me, how I would set my resolution layout of my canvas, if my goal is to scale the video to 2880x1728 so that it plays perfectly in my screens?

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    Richard Schopf

    Live Video with a PC attached doesn't seem to read the scaling correctly.

     

    Edited by Richard Schopf
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    brocktober

    This is not an acceptable solution at all.

    Why bother with 4K photos if they get crunched and stretched back and look awful. Unacceptable for client use!

     

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    Sam Wirtz

    Just bought an XD1033 to play 4k UHD content and Images. It seems to be totally useless at this task as a single zone is limited to 1920x1080 pixels. So my content is first downscaled to Full HD, then upscaled to 4K again. The picture quality is horrible ! Will there be a software / firmware supporting 4 zones in the future ???

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    Brandon
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    Tobias Becker

    Model comparison concerning Full resolution graphics:
    https://docs.brightsign.biz/display/DOC/Full-Resolution+Graphics

    If somebody is looking for the "Full resolution graphics" option here are some screenshots from Brightauthor 4.7.0.20
    and how the menu changes. If you select e.g. 2160p/25 in the first tab   in the 2nd tab you are offered a new tic box.


    If you select 2160p/50 the option is gone again:



    Just to clarify where the option is for this.
    Once selected the Zones are available in UHD resolution.

    Personally it was unexpected at best for a "flagship model" like the XT1143 to NOT support 4k for both overlays + graphics  &  50/60p video but I'm guessing its a resource problem since graphics might render in 4:4:4 while the H.265 is only 4:2:0.. really looking forward to future upgrades in this regard.. :-)

     

    Edited by Tobias Becker
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