Hi. I prepared files a few years ago for a client using HD220/222 players but now they replaced them with LS423 players. The video plays but they aren't getting any analog audio via the official BrightSign USB-C audio adapter.
I'm not using BrightAuthor for this project. The script files are these:
I thought that the adapter would force the audio stream to be output over USB-C without updating the script? (Sadly I don't have access to the players but I can get the client to step through some troubleshooting if needed.)
Could it be a firmware issue? Were any LS423's released with firmware that didn't support the USB-C adapter?
Do I need to create an roAudioPlayer object and set the SetAudioOutput method to 1 for USB audio? (or is that for external USB DACs? The BrightScript docs don't seem to differentiate between USB DACs and USB-C analog audio passthrough.)
I would love a little guidance. Thanks!