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New XD1033 Not finishing Setup

We got a new XD1033 in today for testing, I've run through the setup multiple times but after choosing the Simple File Network setup, the device just sits at "Please wait for the device to complete the setup process....."

 

How long should this usually take? It's been sitting at this stage for about 1.5hrs and making what seems like 0 progress. The power light is the only thing on and illuminated.

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