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BA preview feature ?



Hi All, I am new to the forum, apolgies if I may ask something not releated to the forum or discussed already I am a bit concern about a feature that I cannot see in BA that would allow a user to preview the project, as if the project would run, in my case, on an HD1010 for example. If I understood correctly from other discussions brightsign does not consider this option to be one of the features to have. Well if I may express my point of view it should be one of the top features, products like Spinetix do have it. Now I understand that could be complicated to add, from a commercial point of view is more interesting to sell another box for this, but in the short term as other competitors show up, I don't think is the way to go. For example why not consider: A) A specific box, may be with very basic limited options just to run the preview, for a reasonable price 1 B) Why not consider this feature like an add-on that a user would have to pay a certain amount to activate 1 Talking from an installer/seller point of view it does make a great deal of difference especially where the monitor/s are not close to the PC running BA or even worst are connected remotely to another site I think option A for brightsign could be an easy and quick solution to the problem, still making some profit for it and not to risk to loose market-share. Thank you for your answer Regards, triotech

63 comments

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    Chad Josewski

    I will add this is unfortunate and is having me reconsider becoming a BrightSign reseller.

     

    It honestly isn't that difficult to code a content player.  This seems like a sales manipulation to force you into buying another unit to preview your content.

     

    ...and the hassle of having to export your presention to a card and the back and forth.

     

    Frankly I have better things to do with my time.

     

     

     

     

     

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    Tom Molton

    Any professional digital signage software product should have a preview function in it !   It is absolutely pathetic for Brightsign to simply wait for users to suggest new features, when features like this should've been standard a long time ago.   And it seems that the expectation is that every user needs to complain to Brightsign about it's lack of this feature before they will make it a priority.

    You only need to trial a small number of other software products to see that a preview feature is a must !

    This post was started 2 years ago ?   What has been done about it since then ?

    Brightsign, please add a preview feature.

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    Bill Brede

    I would like to add my support for a preview function. 

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    jc chan

    +1. We recently installed a Brightsign unit for a client on a public lower floor, with management offices located at the top of the building. The lack of a preview function is pathetic. I actually toyed with the idea of installing an ip cam in front of the display to test functionality, unfortunately this testing would be in public view so that was ruled out. It seems clear that they are simply trying to push their sales and services (Brightsign network), as network content publishing is more difficult than it should be as well. The client has only 1 unit currently, with plans to install 8-10 more in the future, needless to say I will not be recommending they use these units

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    Michael

    Am I the only one here that doesn't have an issue buying a 'development' unit for testing and previews? Software previews are never 100% accurate anyway - at least if you publish to an actual unit and preview it you see what you get. It's really not the end of the world folks, the other benefits of BrightSign (at least for our uses and applications) far outweigh the lack of preview. It takes 5 minutes to network one, toss a spare monitor on the thing or drop $150 on a 1080p HDMI computer monitor, and put it in the corner of your office. If you're serious about developing anything with BrightSign, it's not a big investment. We've deployed upwards of 20 BrightSign units for digital signage and fully interactive displays, and it's never been a big issue for us. Besides which, what are you trying to preview? If you're doing something complex with zones and feeds HTML etc. you should be testing on an actual unit anyway. 

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    Mkeen

    Michael, you bring up a good point.  I have mixed feelings about this.  On the one side, you are correct that having a real player for development is the only sure-fire way to see the results of your work.  But here are some compelling reasons why you shouldn't have to:

    1. A development unit is of little use if it's in your office and you want to make edits from home.
    2. It increases your upfront cost significantly.
    3. Besides the upfront cost, you might have to pay additional ongoing licensing fees to your content providers to have an additional player on your network.
    4. It doesn't meet user expectations and competitive offerings.

    I've grown accustomed to working with a development unit, and when I work from home I just trust the images to appear.  I no longer sweat this particular issue.  But I think it's fair to say that Brightsign has been disingenuous if you look back at this thread and see where they suggest the feature is not in high demand.  I'm sure they've done themselves a disservice and lost sales by not being responsive.

    I think you can completely overcome this deficiency (at a cost) by getting a development unit and pointing an IP camera at it.

    I'd still like to see a preview, but I'd rather have the ability to do a text crawl on my HD210 and HD1010 units which they've told me will never happen.  I see this as the bigger pitfall.

     

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    Knielsen

    I agree with Mkeen's four points, and also return to my first major point: It is ridiculous for any software that deals with graphics to NOT offer at least a rudimentary preview. For those of us who are not using many BrightSign units at all (3 total, with the unfortunately necessary dev unit AND SUBSCRIPTION) it feels wrong that our simple signs should require one. We do live text feeds and change out images - that is all. If anyone on this list has alternatives to BrightSign: companies with preview capabilities, UI that isn't horribly cludgey, phone support, and support staff that isn't completely on script, I'd love some tips.

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    jc chan

    "I'd still like to see a preview, but I'd rather have the ability to do a text crawl on my HD210 and HD1010 units which they've told me will never happen.  I see this as the bigger pitfall."

    That is another peeve I have as well. I was embarrassed when I demoed a sample RSS feed to the client for the first time. I mistakenly assured them I just needed to change the animation style and it would scroll properly.

    I agree that a preview would not be a substitute for testing on hardware but it would absolutely be a more efficient way of building presentations to get a visual on the layout.

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    Alexander Kravets

    This solution is just useless without preview. My screen is in another building how do I now what my presentation is looks like? Any hints? 

    Please PRIO 1 this issue.

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    Mkeen

    Alexander,

    You have two options: Point an IP web cam at the screen or buy a second player for development.  Brightsign will sell you a unit at a discount for this purpose.

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    Anthony1124

    A preview feature would be great and would give me and my clients a break on the hours it takes to develop a project for 4 BrightScreen. I have 4 units but only 2 screens in the office, so I have to physically drive 3 hours to have access to these 4 screens in a room I have to book time for. How is this not a top priority for BrightSign? This thread was started in 2011, and it's a couple months until 2014... ?

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    Andresh

    Any information regarding when can we have at least an image preview? Please, this is a major letdown for both new and old customers.

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    Monica Knutson

    Rumor has it... it's in the next release of BrightAuthor.  ;o)  Yay!!

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    Jerry White

    Sounds great!!! Any idea of expected release?

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    Jerry White

    I would love to report a review about this product showing the response from the company adding features requested by users. I think it would be a great selling point. 

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    Monica Knutson

    I haven't heard a release date for the next version but did get a notification of the BrightSign Network undergoing some scheduled maintenance on Thursday (12-19) early morning.  Perhaps it's one of the preparatory stages for a new release.

    I would have to agree with you that BrightSign has been very receptive to user feedback and suggestions!

    Cheers!

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    Alex Muñoz Basols

    Hello Everybody.

    WE currently own 50 TD1012 and also HD 1010 Players. We are very interested in a preview feature for TD1012 it's very interesting and it's based on HD1010 so I think it's possible. Best regards

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    Andresh

    Version 3.8 will include the Sign Preview feature.....Thank you so much for this!!

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    EssentialCom

    look fwd for v. 3.8

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    Bhalford

    For those that haven't seen this yet. Sounds promising. 

    http://support.brightsign.biz/entries/26204950-BrightAuthor-3-8-Alpha

     

    Any ideas on ETA? 

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    Lyndon

    The alpha should be posted within the next couple weeks or sooner, assuming no delays. That's the current plan. 

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    Lyndon

    The alpha has gone out to users who requested to the post on our support page. If you didn't see the post, or want to participate, send us an email at support@brightsign.biz.

     

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    Eric faber

    OK, how can I preview one of my presentations whitout an another BS player ?

    I can't find a preview button in the software

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    Alex Muñoz Basols

    Eric You have to donwload the alpha 3.8 sending an email an then presh the button once installed.

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    Eric faber

    Alex Muñoz Basols:    thanks it works

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    Monica Knutson

    There is also a Beta available on the Software > Downloads page. :)

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    Joshua Ginsberg

    I have been a brightsign owner for less then 48 hours - where is your preview feature? this is a much needed feature. 

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    Lyndon

    It's in beta version 3.8.

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    Mkeen

    I've just installed 3.8.0.27.  Thank you for the preview feature. Not too shabby. However, I notice that in zones where we have both RSS feeds and static JPEGS, once the first RSS feed displays it never advances to the next feed or static images. Also, no background images behind text. I realize it's beta; not a bad start. I hope this feedback is helpful.

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    Lyndon

    Mkeen, yes, we have requests in to fix those preview issues, as well as add support for features like superstates. Thanks for the feedback.

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