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diagnostic Codes

Hello!

Where do I get an explanation for the diagnostic error codes? I always get error 1007 (with two HD210). Does any one have an idea what I can do against it.

Is there an error guide where I can look for an explanation of the errors listed below?

    diagnosticCodes.EVENT_STARTUP                               = "1000"
    diagnosticCodes.EVENT_SYNCSPEC_RECEIVED                     = "1001"
    diagnosticCodes.EVENT_DOWNLOAD_START                        = "1002"
    diagnosticCodes.EVENT_FILE_DOWNLOAD_START                   = "1003"
    diagnosticCodes.EVENT_FILE_DOWNLOAD_COMPLETE                = "1004"
    diagnosticCodes.EVENT_DOWNLOAD_COMPLETE                     = "1005"
    diagnosticCodes.EVENT_READ_SYNCSPEC_FAILURE                 = "1006"
    diagnosticCodes.EVENT_RETRIEVE_SYNCSPEC_FAILURE             = "1007"
    diagnosticCodes.EVENT_NO_SYNCSPEC_AVAILABLE                 = "1008"
    diagnosticCodes.EVENT_SYNCSPEC_DOWNLOAD_IMMEDIATE_FAILURE   = "1009"
    diagnosticCodes.EVENT_FILE_DOWNLOAD_FAILURE                 = "1010"
    diagnosticCodes.EVENT_SYNCSPEC_DOWNLOAD_FAILURE             = "1011"
    diagnosticCodes.EVENT_SYNCPOOL_PROTECT_FAILURE              = "1012"
    diagnosticCodes.EVENT_LOGFILE_UPLOAD_FAILURE                = "1013"
    diagnosticCodes.EVENT_SYNC_ALREADY_ACTIVE                   = "1014"
    diagnosticCodes.EVENT_CHECK_CONTENT                         = "1015"
    diagnosticCodes.EVENT_FILE_DOWNLOAD_PROGRESS                = "1016"
    diagnosticCodes.EVENT_FIRMWARE_DOWNLOAD                     = "1017"
    diagnosticCodes.EVENT_SCRIPT_DOWNLOAD                       = "1018"

1 comment

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    Lyndon

    Your units are failing to download the sync spec. Are you setting them up to call into a brightsign network account, or downloading from a web server?

    I'm attaching a network diagnostic script that you can run by itself on a unit. It will display status on the display for ethernet, wireless, and internet connectivity. 

     

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