Hello Bright sign community
The project is to act as a gallery displaying images from a computer which is connected to in the same network . In this project we have 2 XD233 players installed on site, which each connected to a projector. Each XD233 player has a nearly identical program installed on each, with the difference being which images they will display. The gallery is being done through an html program installed on the players, and up until the end of last year this setup was working fine. The client will turn off all the power to the setup at the end of the week, so it will not always be running.
The problem is that after a few days of running this setup, the left projector will display a black screen but the right projector will keep working without a problem. This has occurred 3 times already in the past 3 months. Both have the exact same firmware version, 220.127.116.11. Attached are the logs and the projects for both the left and right projectors.
When solving this issue, from remote access, we would reload the project on to the left projector and the setup will be up and running within a few minutes, with no fiddling of the cables or projector. We have swapped the software uploaded to with each player, and the left one still has the same issue.From these results we believe the issue does not lie within our setup or software but the player itself.
Would anyone know what could be causing this? Would this be an issue with the hardware, or software?
Thank you for your time,