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Deleting UDP Buttons

When a UDP Input Event is either deleted or modified in BrightAuthor, the old UDP Input Event still shows up in the Brightsign Mobile App.  How do you remove a UDP Input Event so that it is truly removed?

4 comments

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    Lyndon

     

    This sounds like a possible bug. What brighatuthor and firmware are you using, and which version of the app? ios or android? what finally makes it refresh?

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    Chad DePugh

    I'm having the exact same issue. Using BrightAuthor 4.7.2.18 and using a BrightSign HD1024 player with firmware 8.0.127. The UDP Event buttons do not update unless you close the entire app and reopen. Once reopened, new UDP Buttons appear, but buttons that should be deleted are still present... Its starting to really clutter the interface.

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    msberger

    I can confirm this annoying bug on XT1144 / 8.0.127 / BrightAuthor 4.7.2.18, but i also found a workaround.

    If the presentation is saved under a new name the unused buttons are gone.

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    Brecht Gettemans

    I have the same problem. Reported since 5 months, still there...

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