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HD1020 not working

Hello,

I got 4 brightsign in my exhibit hall, one of them is not working anymore since I turned it on this morning.

The orange light UPD stays on since I powered it on.

The unit is not recognized by tv/screen/vp, whatever cable is used ( hdmi or vga)

reset, rescue reset and upgrade don't work. Only upd light stays on...

Thanks a lot for helping,

Maud

1 comment

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    Bright Scripters info[at]brightscripters.com

    Although uncommon, players might become unusable.

    Power supply could be the cause, so you could swap the power supply with a good unit, and see if the problem moves to the other player.

    I have seen power supplies that fail in such a way that make troubleshooting tricky. 

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