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brightauthor wont connect to HD222

I have a single user who's brightauthor will not connect to brightsign model HD222. Have disable/removed anti-virus, checked permission, and reinstalled to no avail. This is the only PC with this issue and consistently provides the following errors.

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    Brandon

    Try installing/updating Bonjour.
    The Apple AirPort Utility includes Bonjour.  You can uninstall Apple Software Update and the AirPort applications after it completes installing, just leave Bonjour.
    https://support.apple.com/downloads/air%2520port%2520utility%2520windows

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    Friendly reminder, the community forum is intended for user-to-user discussion.  It is not regularly monitored. For troubleshooting problems and to ensure a timely answer from a BrightSign representative, please submit a support ticket.

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