Hello from Germany!
A very strange thing is happening with my BrightSign devices:
HD1022 (MASTER) - HD222 (SLAVE 1) - LS424 (SLAVE 2)
All devices have the latest available firmware installed. I have created a project with "enhanced synchronization" where the HD1022 is sending a LINK SYNCHRONIZE command and the slave devices should react.
All devices have a static IP address and I can see them on the network, I can open the diagnostic webserver, I can upload content via Simple File Networking - everything seems to be working.
Now the command is sent from the HD1022 but only the LS424 is reacting. The HD222 ignores the command. I have tested the same Bright Author file on a HS123 board, and what do I see: The HD222 and the LS424 are reacting!
I can't explain why this is happening. All settings have been checked, like send and receive ports - everything was left in standard settings, nothing changed. The HD1022 is defined as a master, the HD222 and the LS424 are automatically set to slave.
Is there somebody who could explain what is going wrong with my setup? Could it be caused by a defective HD1022 or is it a software or firmware issue? I would understand if the HD1022 would not be able to send a command, but it does - that's why the LS424 player is reacting.
I would be very happy to get some feedback.
Kindest regards