We run 12 Brightsign Devices at different locations - HD224's and LS423's
We have to continually re-enter the IP addresses of the signs in the Bright Author Connected software almost every time we need to upload a presentation. Under the older Bright sign software the devices stayed visible and did not need to be re added.
Also as soon as we added Static IP's they were no longer shown as online in the Network section of the BA connected software.
Is this normal or does it sound like network issues?